Challenge

ABCis required a reliable and scalable team of Data Invoice Specialists to support high-volume invoicing and data processing for retail clients.

As operations grew, maintaining accuracy, efficiency, and consistency became critical. At the same time, relying on a single offshore location introduced potential risks and limited their ability to scale sustainably.

Solution

Sharesource partnered with ABCis to build and scale a dedicated team of Data Invoice Specialists, initially in the Philippines and later expanding into Vietnam to reduce operational risk.

Through structured onboarding, continuous coaching, and strong team support, members were trained to deliver accurate and efficient invoicing processes while integrating seamlessly with ABCis’ internal team.

Team members like Ivy progressed into leadership roles, managing teams and supporting system processes, reflecting Sharesource’s focus on long-term development, not just hiring.