A recent conversation with an astute business advisor suggested business owners, in the main, no longer understand what “off-shoring” actually means.

In the good old bad days, off-shoring or outsourcing work was a dangerous and costly process.

In a nutshell , you decided on the work package, documented the outcomes you needed and then negotiated a price with a foreign company somewhere.

Considering the model, the work ended up be more hassle than its worth. You had to go to to the foreign place, they didn’t communicate properly, or your team couldn’t or found it too hard. The internet went down and at the end of the day, it all fell apart. Communications… maybe?We think the main problem with the “old off-shoring” was the fact that the company and/or persons we dealt with had another twenty clients they were servicing. What that meant was they ultimately didn’t have the time to learn all the detail of your process and hence the fall!

No control

We don’t even want to go to “ they were working and then they just disappeared for two weeks” do we?

It doesn’t have to be like that , the world had changed substantially and there is a different way.

Offshoring 2.0

So what’s changed? Well, technology mostly but also service providers have adapted.

What if I said you could have a brilliant and intelligent person working 100% for your business.

A full time employee, working in a provided modern office offshore, where the service provider managed the payroll and HR and everything else to boot.

Different value proposition? Definitely

Think about the benefits of that. As they work for you..
– They love your company (don’t be cynical now), understand and are aligned with your values and goals, and are the “right person on the bus”
– You can grow their skills and career in your organisation, help them with problems they face, and train them to be able to meet your company needs.
– An offshored person can be like any other employee you have. You can talk to them every day, assign tasks and make them part of meetings. Its amazing what technology can do?

What does it mean?

We think businesses that will thrive in future will be those that embrace the new work options.

As a policy, every time a new role is available, management should consider if that work can be done by the off-shoring team

Why? Do you ask?

Firstly, because of the savings. High value work for high cost people, lower value for lower cost people and that is a reality of doing business in the modern world. If you don’t do this you’ll be too expensive for your clients/customers

Secondly, if I said you could widen the net to find the right talent for your business, surely that’s a huge competitive advantage.

Finally, the world continues to change and to flourish, so should we, in thought and deed as you know too well.

Sharesource, co-manages offshore teams for our clients and we know it works.

You might want to consider the possibilities and start the conversation in your business, it will ensure you survive and remain profitable well into the future.

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Brendon is a driven business owner who looks for his teams to consistently delight their customers. He has started and developed a number of businesses that help companies and individuals get to grips with the global marketplace and the opportunities that come from a connected world.